Gift voucher terms & conditions

  • Prices shown for gift experiences are INCLUSIVE of our Service charge at 15% vouchers and all rates are inclusive of VAT at 20%.
  • Gift vouchers are valid for 12 months from date of purchase, Your Gift Voucher features a unique order code and cannot be extended beyond the expiry date
  • Advance bookings are necessary and reservations are subject to availability.
  • Vouchers may only be redeemed once, may not be exchanged for cash, replaced if lost and are non-transferable and must be used on a single visit.
  • Voucher must be presented by the bearer on arrival at the relevant property. If not presented, an alternative method of payment will be required.
  • Late cancellation of reservations, within the prescribed cancellation policy, will render the voucher null & void.
  • Voucher must be used by persons over 18 years of age only.
  • Terms & Conditions are subject to change.